Existing Orders:
If you have an enquiry about an existing order, please check your account by logging into this web site. This is where all updates about your order will be shown.

NEW - Instant Online Help
Our new Instant Online Help service means you don't have to wait to get the answer to your question. It's available 24 hours a day, 7 days a week, 365 days a year. If you have a question about your order or this website, this is where you will find the answer.

Personalised Golf Ball Artwork
Golf ball artwork is uploaded or created using an easy to use online tool. Once you have placed and paid for your order you will be invited to create your artwork. You can also access this tool from within your account on this website.

The online artwork tool is easy to use with a step by step guide.

Text Only
If you would like text (such as a name, slogan or strapline) printed on to the balls, you just enter it into the text boxes provided.

Photo's & Images
If you would like a photogragh or other image printed on to the balls, you can find detailed information about the requirements and specification of the file on our FAQ page.

An example of how your finished product will look is shown in the screen and you can modifiy as many times as you like until you are happy with it.

Shipping & Dispatched Orders
Most orders are dispatched using an insured courier or Royal Mail. Most order are too heavy to send by post and someone will need to be available to sign for your parcel. We send you a email with details on how to track your parcel around 6pm on the day of dispatch. For more information, please read the information on our Shipping, Returns & Cancellations page.

Returns & Damaged Orders
If you wish to return an item or product for any reason you will need to download and complete our returns form using the link below. For more information about how to return an item to us or what to do if your order arrives damaged - Please read the information on our Shipping, Returns & Cancellations page.

Please Note: Personalised items can not be returned unless they are faulty.

Contacting Us:

Our opening times are Mon - Fri 09:00- 17:00. We are unable to respond to enquiries outside these hours.